Customization: | Available |
---|---|
Laser Visibility: | Visible |
Applicable Material: | Metal & Some Nonmetal |
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Model | DW-F-10W | DW-F-20W |
Laser wave | 1064nm | 1064nm |
Laser power | 10w | 20w |
Frequency | 20KHZ-100KHZ | 20KHZ-100KHZ |
Max marking speed | 9000mm/s | 9000mm/s |
Marking depth | 0.01mm-0.3mm(according the materials) | 0.01mm-0.5mm(according the materials) |
Repetition precision | 0.002mm | 0.002mm |
Working size | 100*100/150*150/200*200 /300*300mm | 100*100/150*150/200*200/300*300mm |
mini line width | 0.01mm | 0.01mm |
Cooling way | Air cooling | Air cooling |
We guarantee all of our fiber laser marking machines have a one-year warranty (quick-wear parts not included). Numerous feedbacks from our clients have proven that our fiber laser marking machines are stable in performance with rare malfunction. However, we would like to handle it as follows once malfunction occurs:
1.We guarantee we will give you a clear reply within 24 hours.
2. Customer service staff will assist and guide you to analyze the malfunction in order to locate the cause.
3. If the malfunction is caused by improper operation on software and other soft faults, we will help solve the problem on line.
4. If it is proved that a certain part is damaged, we will deliver a replacement part to you as soon as possible, so you can replace it by yourself, reducing unnecessary time cost.
5. English version CD disk instruction will delivery with machine.
FAQ
Question 1:How long about the machine's guarantee ?
Answer : 2year
Question 2:How about your after service ?
Answer :Technical support by phone, e-mail or MSN around the clock.If necessary, our engineer will go to your factory for after sale service .
Question 3: How can we install the machine?
Answer :normally the machine is well installation before shipping .we will give you the Englih cersion manual and CD disk.
Question 4: How about the payment terms?
Answer:30% T/T for deposit, 70%T/T paid before shipping.
T/T, West Union, Paypal
Question: Do You Arrange Shipment For The Machines?
Answer: Yes, dear esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents.